Privacy Policy

25 Words (and our parent business, Untypical)  is committed to respecting the privacy rights of users of this website. We created this Privacy Policy to give you confidence as you visit and use the website and to demonstrate a commitment to fair information practices and the protection of privacy.

The Policy specifically outlines the types of information that we gather about you while you are using www.25words.au and the ways in which we use this information. 

This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or via email). 

Please read this Privacy Policy carefully. By visiting and using our web site, you agree that your use of our web site, and any dispute over privacy, is governed by this Privacy Policy. We endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We are not liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Untypical / mylocal.radio takes no responsibility and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Information we collect via the web site

When you purchase one or more 25 Words series, we need to collect some data about you – specifically your name and email address, which are used to provide access to the series that you have purchased.

Additionally, when you make a purchase, you will be providing credit or debit card details as part of the checkout process. The entire payment activity is managed by an external secure payment processing service called Stripe. You can read about how Stripe collects, stores and uses your data via their web site at www.stripe.com.

While we can view some data in the Stripe system ourselves, only your name, email address and the last four digits of your credit / debit card are visible to us.

How we use the information

We absolutely guarantee that we will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us or to comply with the law. Examples of such services include, but are not limited to, third parties providing email facilitation and web hosting services.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How we store the information

We obviously keep track of the individuals we chat to – typically via email and telephone contact. Their contact details and notes from conversations are stored in a secure membership system, accessible only by authorised Untypical / 25 Words staff.

Data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. We have no need for cookies and therefore do not use them. 

Contact us

If you have any questions or concerns regarding our privacy policy or if you believe that any information we are holding on you is incorrect or incomplete, please use our contact form to get in touch. We will promptly correct any information found to be incorrect.

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